Frequently Asked Questions

Why create an account?

Opening an account will allow you to make purchases through the Amira website. Once registered, you will not be required to re-enter your personal information which will ensure a faster check-out process. You will have the ability to track your orders easily online at any time. Sign up for our member e-newsletter, to keep you up to date on everything about Amira.

How do I register on ?
I forgot my password. What should I do?
How do I change my password?
What are the available payment options?
How does the online payment system work?
What are the reasons where my credit card might be refused?
How long will it take for my purchase to be delivered?
Do you offer free shipping?
Do you ship all over UAE?
How do I check the status of my order?
What can I do if my order is delayed?
Exchange and Refund